Privacy Policy

Last updated: October 23, 2025

At Jagged Little Pillows , we care about your privacy and are committed to protecting your personal information.
This Privacy Policy describes how your data is collected, used, and shared when you visit or make a purchase from our website, hosted on Squarespace.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • Your IP address, browser type, and time zone

  • Which pages you visit and how you interact with the site

We also collect personal information that you provide directly, such as:

  • Order information: your name, billing and shipping address, email, phone number, and payment details

  • Account information: if you create an account on our website

  • Contact information: when you sign up for our newsletter or reach out via our contact form

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchase, delivery, or inquiries

  • Send updates, promotions, or news (only if you’ve opted in)

  • Improve and personalize your shopping experience

  • Analyze website performance and user behavior to improve our services

  • Comply with legal obligations

We never sell or rent your personal data.

3. Sharing Your Information

We only share your information with trusted third parties that help us operate our business. This includes:

  • Squarespace: which hosts our online store and helps manage website analytics, payment processing, and email notifications

  • Payment processors: such as Squarespace Payments, PayPal, or Stripe, to securely process your payments

  • Shipping partners: such as Canada Post or USPS, to deliver your orders

  • Email marketing tools: if you sign up for our mailing list

Each partner only receives the information needed to provide their service and is required to protect it.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and enable essential site functions like your shopping cart.

You can control or disable cookies through your browser settings, but some features may not work properly if you do.

To learn more about how Squarespace uses cookies, visit:
👉 https://www.squarespace.com/privacy

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy—such as completing your order, resolving customer service requests, or complying with tax and accounting laws.

If you’d like us to delete your information, you can contact us anytime.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request that we limit or stop using your information

To exercise any of these rights, contact us at jaggedlittlepillows@gmail.com
We will respond within a reasonable timeframe.

7. Security

We take reasonable precautions to protect your personal data, including SSL encryption and secure payment processing through Squarespace and its integrated partners.

However, no method of transmission over the Internet or storage is completely secure, so we cannot guarantee absolute protection.

8. Third-Party Links

Our website may contain links to social media or external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business, technology, or legal requirements. Any updates will be posted here with the revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out:
📧 Email: jaggedlittlepillows@gmail.com